Yukon Gold Privacy Policy

Yukon Gold operates in Canada with privacy built into day-to-day operations. We collect only what’s needed to open an account, confirm identity, and meet legal obligations.

When you register, submit identification, or start a payment flow, we may request details such as your full name, date of birth, contact information, and payment preference. Our verification processes follow AML and KYC standards to help protect identity checks and account funds.

We follow Canadian rules and, where applicable, align with broader privacy frameworks, including GDPR and PIPEDA. Regular independent audits help validate how we manage consent, customer authentication, and monetary safeguards.

When cross-border support or backups are involved, we use contractual safeguards, including approved clauses, to keep processing lawful. Any government or law-enforcement request is reviewed against applicable requirements, with customer notice where regulations require it.

Your Privacy Controls

Your account settings are designed to give you clear control over stored records and communication choices. You can request access to a summary of your stored information through the dashboard or contact form.

We typically provide an overview, including transaction logs and communication preferences, within 30 days. To prevent unauthorised disclosure, we may request identity verification before releasing sensitive details.

You can update contact information, payment methods, and marketing preferences within your account. If a change requires re-verification for age or identity, our team will guide you through the secure steps required in Canada.

To request account erasure, contact support and confirm the request using authenticated credentials. We disable access, remove identifiers from active systems, and retain only what Canadian legal or contractual duties require.

Once closure checks are complete, any remaining credit in CAD is returned to your registered payment method. Support specialists are available 24/7 for privacy requests and account-specific questions.

Security & Data Protection

We protect personal and payment data with layered controls across our platform infrastructure. Transaction information, including deposits and withdrawals in CAD, is encrypted using advanced TLS to reduce interception risks.

All registration inputs and payment operations are transmitted using TLS 1.3, with at least 256-bit cipher strength. Secure SSL certificates enable encrypted sessions between your browser and our servers.

No card number, e-wallet credential, or transaction summary is stored in unencrypted form, consistent with PCI DSS requirements. Sensitive profile data is tokenized before storage, replacing raw identifiers with hashed tokens.

Access to sensitive records is limited to trained, certified employees operating under strict non-disclosure rules. Role-based permissions, custom firewall rulesets, DDoS mitigation, and continuous monitoring help reduce unauthorised access.

We require two-factor authentication for all login attempts and withdrawal requests involving CAD for every registered account. Authentication uses a password plus a one-time code via SMS or an authenticator app, including TOTP options.

Unusual session behaviour is flagged automatically, and repeated access attempts from unknown locations can trigger a temporary lock-down and manual verification. Transaction monitoring tools also help detect suspicious deposit or withdrawal activity.

We maintain secure physical environments for core infrastructure, including controlled access and 24/7 surveillance. Security patches, vulnerability scans, and ongoing staff training help keep controls current as threats evolve.

Retention & Consent Management

We keep information only as long as required to operate your account and meet Canadian retention duties. Upon account closure, information is held solely for the period demanded by law or contractual obligations.

Transaction records are retained only for as long as Canadian financial laws require. This supports compliance while limiting how long sensitive records remain in scope.

Consent is collected through clear opt-in choices, without pre-checked boxes or hidden statements. If we change how personal information is handled, you’ll be asked to agree again before any update takes effect.

Your account keeps a log of consents granted or withdrawn, including timing and context, so you can review changes later. Preference updates are processed promptly and confirmed through secure notifications.

Quick Reference Summary

If you need help adjusting privacy settings, reviewing stored records, or requesting erasure, contact our support team through authenticated account access. We’ll handle the request in a way that protects both your identity and your account.